My family have been Nationwide customers forever and when our last "Insurance Agent" retired we were transferred to the 1-800 "Home Office". I prefer the personal touch and to know somebody in the area so I contacted the Dewberry agency to meet with them, best insurance decision I ever made. Frank Townsend made my mother and I feel like we had been with them from the start, very knowledgeable and took his time to explain everything, every question and doubt was taken care of, even the questions I didn't think to ask. Give Frank a call, if he's busy and can't take your call right away it's because he's the best and in demand, he will call you back as soon as he can and never makes you feel rushed.